Last Updated: 7/9/2026
Research Tides currently ships to physical addresses within all 50 U.S. states.
At this time, we do not ship to:
Orders submitted with ineligible shipping information may be canceled and refunded. We reserve the right to refuse or cancel any order that cannot be verified or does not comply with applicable laws or our policies.
Orders placed before 3:00 PM Pacific Time, Monday through Friday, are typically processed and shipped the same business day from our Newport Beach, California fulfillment center.
Orders placed after the daily cutoff, on weekends, or on U.S. federal holidays will generally ship the next business day.
During periods of unusually high order volume, processing may require an additional business day.
After placing an order, you’ll receive an order confirmation email. Once your shipment has been handed to the carrier, you’ll receive a second email containing your tracking information.
If you need to update your shipping address, please contact support@research-tides.com as soon as possible. While we’ll do our best to help, address changes cannot be guaranteed once processing has begun.
| Method | Transit Time (Business Days) | Notes |
|---|---|---|
| FedEx 2-Day (Default) | 2 business days after pickup | Tracking included |
Transit time is in addition to order processing.
Shipping cost is calculated at checkout based on package weight, dimensions, and destination ZIP code.
We do not mark up carrier rates beyond a flat handling fee disclosed at checkout.
We may offer free shipping promotions on orders above a threshold; eligibility and threshold are displayed at checkout when active.
Every shipment includes carrier tracking.
Once your order has shipped, you’ll receive an email with your tracking number so you can follow your package through delivery.
Packages are shipped without a required signature unless otherwise specified by the carrier.
If your order arrives damaged, contains the wrong item(s), or is marked as delivered but cannot be located, please contact support@research-tides.com within 7 days of the carrier’s delivery date.
When contacting us, please include:
We’ll review the situation promptly and work with the shipping carrier when necessary. Replacement shipments are issued at our discretion.
Please note that once a package has been accepted by the shipping carrier, carrier delays, weather events, theft after delivery, and other circumstances outside our control are not the responsibility of Research Tides. However, we’re always happy to assist by providing any documentation needed for a carrier claim.
Once a shipment has been handed to the carrier, we’re generally unable to change the delivery address.
If your package is already in transit, you may contact the shipping carrier directly to request a delivery hold or address correction. Any fees charged by the carrier are the responsibility of the customer.
Packages returned because of an incorrect shipping address provided during checkout may require additional shipping charges before they can be re-shipped.
If you have any questions about your shipment, please contact us at:
Email: support@research-tides.com
Please include your order number whenever possible so we can assist you as quickly as possible.
