Real talk about how we handle your data. No corporate BS, just straight facts about what we collect, why we collect it, and how we keep it safe.
When you order from us, we collect your name, email, shipping address, and phone number. Basic stuff we need to get your peptides to your door.
We process payments through secure third-party processors. We never store your full credit card details on our servers — that's handled by payment pros with bank-level security.
We track how you use our site (pages visited, products viewed, time spent) to improve your experience and understand what's working. Standard analytics stuff.
We use cookies to remember your cart, preferences, and keep you logged in. Also helps us with analytics and marketing. You can disable cookies in your browser, but some features might not work as smoothly.
Obviously, we use your info to process orders, ship products, send order confirmations, and handle customer support. Can't run a business without this.
If you opt in, we'll send you emails or SMS about new products, sales, and research updates. You can unsubscribe anytime — no hard feelings.
We analyze site usage to improve our products, website experience, and understand what our customers want. Helps us stay sharp.
We monitor for suspicious activity to protect both you and us from fraud. Security is no joke when it comes to online transactions.
We share data with trusted partners who help us run the business: payment processors, shipping carriers, email services, and analytics tools. They're contractually required to keep your data secure.
If required by law, court order, or government request, we'll share your info. We're not trying to get in legal trouble.
Let's be crystal clear: we don't sell your personal information to randos, data brokers, or sketchy third parties. Your info stays with us and our trusted service providers only.
We keep your personal data as long as your account is active or as needed to provide services. After that, we retain it only as long as legally required for tax, accounting, or compliance purposes. When we're done with it, we securely delete it.
You can request access to your personal data or ask us to correct any inaccuracies. Just hit us up through our contact page.
You can request deletion of your personal data, subject to legal retention requirements. We'll wipe it once we're legally clear to do so.
Don't want our emails or texts? Click unsubscribe in any email or reply STOP to SMS messages. You'll still get order confirmations and important account stuff, though.
Some browsers have "Do Not Track" signals. We respect those, but note that some third-party services we use might not.
We use cookies, pixels, and similar tech to track site usage, remember your preferences, and serve relevant ads. You can control cookies through your browser settings. Disabling them might affect site functionality, but you're free to do it.
We take security seriously. We use 256-bit SSL encryption — the same stuff banks use — to protect your data during transmission. Payment info is handled by PCI-compliant processors, and we never store full credit card numbers on our servers. That said, no system is 100% hack-proof, so we can't guarantee absolute security. But we're doing everything industry-standard to keep your info safe.
We might update this privacy policy from time to time as our business evolves or laws change. When we do, we'll update the "Last Updated" date at the top and notify you if the changes are significant. Keep an eye on this page if you want to stay in the loop.
Got questions about this privacy policy or how we handle your data? Hit us up through our contact page or email us at support@research-tides.com. We're here to help and take your privacy seriously.
We're transparent about how we handle your data. If you have any questions or concerns about this privacy policy, don't hesitate to reach out.